Division Director - Center for Early Relationship Support

• Administration - Executive Team
• Waltham, MA, USA
• This is a full time position that offers a competitive salary structure and a comprehensive benefits package
• We regret that we cannot take phone calls regarding this position. JF&CS is an Equal Opportunity Employer.

Job Summary

Jewish Family & Children's Service is seeking a Division Director to lead our Center for Early Relationship Support.  This is a high impact high visibility role, and part of the JF&CS executive leadership team. 

Through its Center for Early Relationship Support (CERS), JF&CS is a leader in the field of parent-infant mental health, offering a range of programs to support parents in developing relationships with infants, toddlers and preschoolers.  Our programs help more than 1,000 families each year, including families impacted by trauma, post-partum depression, substance use and economic insecurity.   The Division Director will guide the work of a 55-person  team while managing a budget of approximately $3 million. 

The role of the Division Director is multi-faceted, combining strategic vision, program development, staff management, fundraising, and operational and fiscal responsibility.  The Division Director will provide overall leadership for current service delivery and will pursue new opportunities to expand our impact and effectiveness.  They will work closely with funding agencies and community partners, with our institutional and individual donors, and with our volunteers, to build financial resources for the division.  They will also oversee a team of staff who are committed to collaboration, reflective practice, and growth.

JF&CS and the Center for Early Relationship Support help people of all faiths and races, reflecting our foundational values of social justice, and we have long cultivated a stance of cultural humility.  Our Division Director should have significant experience working with diverse communities to further develop our work on diversity, equity and inclusion.

In addition to leading the division, the director will participate as a key member of the 8-person Executive Team for the agency, responsible for agency strategy and operations. 

Some of our programs in the Center for Early Relationship Support include:

• Home visiting programs to match skilled volunteers and paraprofessionals with new parents during the first year of their child's lives
• Support groups in which new parents and their infant find a safe and nurturing space to receive support, ask questions, and begin building a parent community
• Perinatal psychotherapy to address perinatal mood and anxiety disorders, and familial stress and trauma
• Pre- and post-partum support, therapy and case management for families of newborns exposed to substances
• Home visits, support and education programs for first-time parents age twenty and younger
• Consultation to early childhood centers to support social and emotional development using models of attachment-based trauma-informed care
• Training programs offering theoretical and clinical training in maternal and infant mental health for clinicians and other human services providers
• Adoption support and counseling before, during and after the placement

Our ideal candidate is an inspirational leader and an excellent manager of people, programs, and budgets.  They should have a strong grounding in early relationships, including mental health promotion practices, trauma-informed care and dyadic work.  We are open to candidates of varied backgrounds, including clinical work, policy-making, academia, public health and early childhood education.   

Specific Responsibilities

• Establishes and refines a shared strategic vision and guiding philosophy that will inform short and long term program goals
• Oversees and manages overall operations of all programs, ensuring high quality services, positive client experiences, efficient delivery, and adherence to regulations and funder expectations
• With others in the division, conceives, tests, builds support for and implements programs to respond to communal needs and to grow our impact, while also evaluating existing programs and shifting accordingly
• Oversees all aspects of budgeting and financial performance, including building and maintaining a sustainable financial model which includes state and federal funding, private donations, and fee-based services
• Supervises and develops the division management team, providing regular coaching and feedback to build skills and effectiveness
• Communicates with all division staff regularly and clearly about both strategy and operations, keeping all team members informed and engaged with the mission and direction of both the division and the agency
• Builds and strengthens relationships with partner agencies, government agencies, and others in the field
• Manages advisory and ambassadorship committee and works with board members and volunteers to build communal support for the program; serves as community-wide spokesperson for the division and JF&CS; presents at conferences and fundraising events
• Works with institutional advancement team to inspire and nurture strong relationships with donors and to sustain and grow fund-raising for the division and the agency
• Works with our Department of Evaluation and Learning to understand our client data and use it strategically for program evaluation, program development, grant-writing and fundraising
• Participates in agency-wide planning to maximize JF&CS's effectiveness overall, and integrates division objectives and activity with that of the agency overall
• Promotes a positive culture of commitment, accountability, continuous improvement and mutual support within the division and the agency

Qualifications

• 10+ years of related experience required, with at least 7+ years of leadership experience developing and managing programs and people, including experience managing managers and overseeing multiple programs
• Bachelor's degree required. MSW or graduate degree in psychology or in human services or healthcare management preferred.
• Solid experience in the field of early relationships or maternal/infant mental health, with an appreciation of dyadic clinical work
• Excellent communication skills: able to inspire staff, donors, and partners, and to build collaborative relationships within, across and beyond the agency
• Strong revenue development and budget management skills, and experience with fundraising, government grants, and/or fee-based revenue
• Experience working with diverse communities, and commitment to the values of diversity, equity and inclusion
• An innovative and strategic thinker, able to encourage creativity and lead through change
• Must be available to represent the agency at community-wide events and board-related meetings which may take place on nights and weekends.

To apply for this position, please include your resume along with a cover letter explaining your interest and qualifications.  Applications without a cover letter will not be considered.

JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions and highly values diversity, equity and inclusion. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, disability.