Jewish Family & Children's Service of Greater Boston
  • Older Adults Division - Guardianship
  • Waltham, MA, USA
  • $55,000-$60,000
  • Salary
  • Full Time

Guardianship Case Manager

Unique job opening as a Guardianship Case Manager, training offered for this multi-faceted position!  Come join our energetic team where you can use and build upon skills in serving older adults in our community, advocate for client rights and ensure vulnerable individuals are cared for with compassion and dignity.

This is a full-time position with great benefits. We offer hybrid employment working both independently and as part of a dynamic 8-person team. 


A Sampling of What a Workday Would Look Like for the Guardianship Case Manager:

  • Create and manage client-centered plan of care and documentation.
  • Conduct psychosocial assessments, monthly client visits to monitor status of clients living at home, in assisted living or long-term care facilities and monitor medical and personal care.
  • Arrange for or provide services including, but not limited to, applying for government benefit programs, obtaining medical or health care, exploring/obtaining alternative living arrangements, helping address housing problems and offering advocacy assistance.
  • Work collaboratively with outside professionals such as Elder Protective Services, legal services, community agencies, medical & personal care providers.
  • Consult with the program's legal counsel and attend court hearings on an as-needed basis.
  • Document all interactions, prepare timely reports, and maintain client files in accordance with Guardianship Program guidelines.
  • Participate in intake meetings, case consultations, in-service, and staff meetings.
  • Be available for emergency consultation and on-call.
  • Attend monthly meetings in our Waltham office as required and be an active team member!


What You Bring to the Guardianship Case Manager Position:

  • Commitment to preserving the dignity of older adults
  • Stellar interpersonal and communication skills and a willingness to learn
  • Proven ability to manage several projects at once and respond to tight timelines
  • Flexibility and initiative to manage crisis and provide ongoing care management 
  • Demonstrated problem solving skills
  • Attention to detail   
  • Knowledge of community resources, entitlements, and health insurance 
  • Case management and experience working with older adults preferred
  • Bachelor's Degree with 3+ years related work experience in social services or 8 years relevant work experience
  • A car, a valid license and a proven safe driving record


Our Benefits:

  • Best-in field paid time off, including 22 days of vacation time, plus national and Jewish holidays
  • 15 Sick days per year with carryover
  • Primarily in-person as a function of the work, but with flexibility for a hybrid schedule as needed.
  • Immediate eligibility for insurance and benefits
  • Medical, Dental and Vision Plans
  • Life Insurance
  • Pet Insurance
  • 403b Retirement Plans


If you are interested in the Guardianship Case Manager position and have most, but not necessarily 100 percent, of the desired skills and experience, we encourage you to apply.


About the JF&CS Guardianship Program

For more than 30 years, the JF&CS Guardianship Program has provided customized and comprehensive case management to a diverse range of older adults no longer legally competent to make decisions regarding their health and welfare. Operating out of our Waltham and Central MA locations, we serve as legal guardian, appointed by the Probate Court, for those with Alzheimer's disease and other dementias, chronic mental illness, brain injury, and developmental disability. We work with those living independently in the community and those who need day-to-day committed assistance.

Our goal is to provide services for the whole person - physical, emotional, and spiritual. Therefore, our work is individualized and culturally sensitive, responsive to clients' own values, religions and preferences. Each client is assigned to a social worker who gets to know the person and manages every aspect of the case. We are big enough to provide complete coverage yet small enough that each of us is familiar with all the cases.

As guardians, we take our responsibilities seriously, caring for our clients' well-being in every way, guiding them through aging and, eventually, through end of life. This work is challenging, impactful, and profoundly meaningful.

The Guardianship Program is part of the Services for Older Adults Division at JF&CS.


About Services for Older Adults

With aging comes the unforeseen. Yet every adult deserves to age with dignity, purpose, and connection to community. Professional resources can be the key to that experience. Services for Older Adults, (SOA) a division of Jewish Family & Children's Service (JF&CS) in Waltham, is a state-wide leader in advancing care for older adults, combining compassion and expertise. SOA helps older adults, and their families navigate life transitions and changing circumstances by promoting connection and social engagement, improving the ability to manage challenges posed by chronic illness, and in accessing resources that support aging in community.

The Division supports upwards of 3,000 people each year, through programs designed to improve quality of life and help address challenges associated with aging. JF&CS's work with older adults is distinguished by innovation, thought and practice leadership, and expertise with a broad range of aging issues, including Parkinson's disease, Alzheimer's disease and related dementias, and mental health and wellness. SOA programs also connect with a wide range of other services within JF&CS, addressing basic needs, mental health, disability supports and more.


About JF&CS

For more than 150 years, Jewish Family & Children's Service has been helping individuals and families of build a strong foundation for resilience and well-being. We intentionally serve and employ people of all faiths, backgrounds, cultures, and abilities. Through an integrated portfolio of more than 40 programs reaching communities throughout Eastern and Central Massachusetts, JF&CS focuses on meeting the needs of new parents and their children, older adults and family caregivers, children and adults with disabilities, and people experiencing poverty, hunger, or domestic abuse.


All applicants should submit a resume and a cover letter.

JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions and highly values diversity, equity and inclusion. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, disability.

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JF&CS | Headquarters: 1430 Main Street, Waltham, MA 02451 | 781-647-JFCS (5327)

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