Clinical Program Specialist
- Center for Early Relationship Support Programs - FIRST Steps Together
- Waltham, MA, USA
- $63,000-$66,000
- Salary
- Full Time
ABOUT OUR TRAINING AND TECHNICAL ASSISTANCE TEAM FOR FIRST STEPS TOGETHER AT JF&CS
FIRST (Families in Recovery SupporT) Steps Together is a peer-led program focused on empowering parents as they work towards recovery from substance use. There are six sites across Massachusetts and services are delivered in the home, in the community, or virtually. Each site is staffed by a team of Family Recovery Support Specialists, Clinicians, Supervisors and a Project Director and serves families with children 5 or younger.
The Training and Technical Assistance Team (T/TA Team) supports the FIRST Steps Together staff across all six sites. We assist with project implementation through training, targeted technical assistance, project management and the facilitation of learning communities.
ABOUT YOU:
We are seeking a dedicated andpassionate Clinical Program Specialist to join our Training and Technical Assistance Team. This role is responsible for providing expert clinical support, in-person and virtually, to FIRST Steps Together direct service sites and others working in the field who serve parents affected by substance use. The Clinical Program Specialist provides support and reflective spaces to clinical site staff around their work in home visiting, advocacy for families and supporting the parent child relationship. This person will collaborate with T/TA Team on training development, facilitate collaborative learning communities, and coordinate technical assistance and support.
JOB RESPONSIBILITIES:
- Direct clinical support to FIRST Steps Together sites, including attending monthly meetings, following up on needs assessments, visiting sites and providing responsive technical assistance.
- Closely collaborate with and bring a clinical lens to the T/TA team in planning, designing and implementing trainings and other resources.
- Provide support and training to project staff that is strengths-based, trauma informed and in line with FIRST Steps Togethers core values. Specific tasks include:
- Contributing to the creation of training materials.
- Facilitating online and in-person trainings.
- Leading virtual Learning Communities.
- Collaborating with the T/TA Team to create written resources such as newsletter, articles and tip sheets.
- Providing reflective, responsive support to project staff by phone, email, virtually or in-person.
- Develop strong relationships with project staff at all levels of the project and collaborative partners.
- Contribute to T/TA team meetings including identifying training and technical assistance needs, training planning, responsive TA services, and curriculum support such as Mothering from the Inside Out and Circle of Security Parenting.
- Participate in division staff meetings and other groups as needed.
- Other duties as assigned.
EDUCATIONAL, EXPERIENCE AND SKILLS REQUIEMENT
- Post-graduate degree in psychology, social work, mental health counseling, or a related field required. Licensure preferred.
- Strong interpersonal and written communication skills.
- Ease and confidence with facilitating online groups, meetings and trainings.
- A strong desire to support staff with both tangible supports and resources and by creating safe, reflective spaces for collaboration, support and encouragement.
- Direct service experience in one of the following areas: home visiting, working with parents in the perinatal period, maternal mental health, parent support, substance use disorders and/or the Knowledge of service systems that impact families in recovery. Content expertise can come from direct service, lived experience, and/or education.
- Ability to work and advocate in a collaborative style with diverse ethnic, cultural, linguistic, and socio-economic groups, as well as diversity based on ability/disability, sexual orientation, and religion.
- Proficient with the use of Microsoft Office Suite (Word, Outlook, Power Point) and willingness to learn and use technology for documentation and communication.
- Access to a car and a valid driver's license.
- Willingness to travel within Massachusetts.
Preferred Experience:
- Experience with reflective supervision.
- Lived experience as a parent in recovery from substance use with a minimum of 5 years in recovery
- Experience developing and delivering high-quality training and materials that incorporate adult learning frameworks and the needs of diverse learners, in both in-person and virtual training formats
- Experience providing technical assistance, especially related to recovery coaching, care coordination, working with DCF and/or parenting
- Excellent written and oral communication skills, including ability to create written resources
WHAT YOU CAN LOOK FORWARD TO:
- Being part of a supportive, creative, and collaborative team.
- Making a significant and tangible difference by supporting staff across the state.
- Utilizing and developing your training and facilitation skills.
- Applying your skills in an environment focused on respectful and high-quality services that are strengths-based and trauma-informed.
BENEFITS
JF&CS supports employees with generous benefits. This is a full-time position with a salary range $63,000-$66,000
- Generous Paid Time Off policy including 20 vacation days per year / 2 personal days per year, 15 Sick days per year w/ carryover, Federal and some religious holidays
- Hybrid work from home and out of our Waltham office location.
- Mileage Reimbursement
- Immediate eligibility for insurance and benefits, including: Medical, Dental, Vision, Life, Disability, & Voluntary Insurance options, Retirement Planning w/ Match, Pet Insurance, Flexible Spending Account, Employee Assistance Wellness Benefits and more!
ABOUT US
For more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of ALL faiths, backgrounds, cultures, and abilities.
We have a strong culture of professional development, work-life balance, and promotion from within.
JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions and highly values diversity, equity and inclusion. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, disability.